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Warranty Information

For AITC’s warranty, the conditions must be followed

  • Taiwan region or through the legitimate sales channels to buy the AITC’s products consumers.
  • Warranty and repair obligations will not be granted to purchasers who are legally authorized in Taiwan or elsewhere.
  • AITC’s warranty service is provided for non-human damage, material defects or malfunctions.
  • If the product’s serial number does not match the contents of the product, damaged or lost, the warranty service will not be available.
  • AITC’s ram products can be purchased for one year warranty; SSDs are entitled to three-year warranty.
  • OEM products are entitled to one year warranty.

AITC has the right to replace the same style, the equivalent of products or maintenance options.

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FAQ

 


Why choose AITC?

Our products have stability quality and reasonable price. Most important of all, we provide After-sales service.

 

Whether SSD needs to be defragmented ?

The average erase memory block technology is designed for averaging the wear status of each block and extending the life of the block to the optimum. Therefore, SSD is not required to be reorganized.

 

Why SSD operation will be issued a strange sound and running sound great?

If the sudden operation of sound too much, SSD may have abnormal conditions, it is recommended to contact customer service for further confirmation.

 

What do you need to pay attention to when installing the memory ram on the motherboard?

To install the memory, turn off the computer first and then unplug it. Motherboard memory’s slots have anti-plug design, so when install the memory, found not to go in, please check the direction is correct and then insert it by vertical.

 

When installated new memory, the system occurs not start situation ?

Reinstall the memory you just installed and make sure that the memory is in place and snap it into place.

 

If there is a problem with the product, what should I do?

If during the warranty period, you can contact our customer service or return the goods in question, we will deal with as soon as possible after the return.

 

How to do if the FAQ did not find the answer I want to ask ?

Please go to the Contact Us page to write down your questions and a coordinator will be available to assist you as soon as possible.